POLICIES

Appointments

  • Your appointment will be confirmed via text 24 hours prior to your appointment, as a courtesy.  
  • Please give 24 hours notice when cancelling or rescheduling your appointment. 
  • Missed appointments/”No-Shows” are charged 100% of the scheduled service.  If you want to re-schedule a missed appointment, you will be asked to pay for the missed appointment and the new appointment, in advance.  
  • Please call if you are going to be late.  Arriving late for your appointment means you may receive less time; so I may remain on time for scheduled clients.    

Etiquette

Please talk quietly in our waiting room, as we are a cozy building.

CELL PHONES: Please mute or turn off your cell phone.  As we are a stress free and serene environment.

Discounts

THOSE WHO SERVE: All Police, Firefighter, EMT, Military and Vets are welcome to 15% off all services, every appointment.  Please show police, firefighter, military, EMT or VA/VIC id.

FIRST TIME CLIENT: If you are a first time client, you are welcome to sign into YELP, after your service to receive 20% off. 

REFERRALS: Referrals are appreciated and rewarded.  Send a friend in and when they receive a service, you will receive 15% off of your next service.

* Each client may use one discount per appointment.  You may not use accrued discounts at one time.

Payment

Sugarology Esthetics gladly accepts Cash, Debit, Visa, Mastercard, and PayPal as acceptable payment. Unfortunately, we do not accept personal checks nor American Express credit card.

* All prices are subject to change without notice

Children

For liability reasons, we kindly state that NO children may accompany you during your service, unless they have a scheduled appointment.

Gift Certificates

Gift Certificates do not expire.  They may only be used by the person named on the gift certificate.  They cannot be redeemed for cash.  Gift certificates can be redeemed for services, product or gratuity only.  We are not responsible for lost or stolen certificates.

Exchanges and returns

We will gladly exchange your product within 14 days of purchase date and on product that is only 3/4 used.  There are no cash refunds.

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